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No notices reported this month
Our hosting provider has implemented a fix and we are currently monitoring the result.
The hosting provider responsible for the Rack Manage API is currently experiencing networking issues causing communication between the API and our authentication servers to fail on some requests, incorrectly returning an authentication failure response. Our hosting provider has identified the issue and is working on a fix.
Some requests to the Rack Manage API are incorrectly returning a "401 Unauthorized" error code. We are currently investigating this incident.
We are beginning to see Single Sign-On recover. We continue to monitor the issue.
Our upstream hosting provider has identified the issue and is working on a fix.
We are aware of issues logging into Rack Manage via Single Sign-On due to an outage at one of our hosting providers. Logins with email/password or social providers (Google, GitHub, Microsoft) are unaffected. We are investigating the issue and will provide updates as soon as possible.
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May 2026 to Jul 2026
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