Rack Manage - [Planned Downtime] Custom Domain Maintenance – Maintenance details

All systems operational

[Planned Downtime] Custom Domain Maintenance

Completed
Scheduled for March 30, 2023 at 3:00 AM – 7:29 AM

Affects

Core

Authentication

Custom Domains

Under maintenance from 3:00 AM to 7:29 AM

Branded Subdomains

Under maintenance from 3:00 AM to 7:29 AM

White Label Domains

Under maintenance from 3:00 AM to 7:29 AM

Updates
  • Completed
    March 30, 2023 at 7:29 AM
    Completed
    March 30, 2023 at 7:29 AM

    Maintenance has completed successfully.

  • Update
    March 30, 2023 at 6:51 AM
    Update
    March 30, 2023 at 6:51 AM

    Custom domain settings are now back online for users who had domains enabled before maintenance.

  • Update
    March 30, 2023 at 6:30 AM
    Update
    March 30, 2023 at 6:30 AM

    Single sign-on is back online.

  • Update
    March 30, 2023 at 6:16 AM
    Update
    March 30, 2023 at 6:16 AM

    Domain branding and image settings are now available again.

  • Update
    March 30, 2023 at 4:36 AM
    Update
    March 30, 2023 at 4:36 AM

    Custom domains are now accessible again. Settings are still unavailable.

  • In progress
    March 30, 2023 at 3:30 AM
    In progress
    March 30, 2023 at 3:30 AM

    Maintenance is now in progress. Edge routers have been successfully updated to use the new domains system. Custom domains will be offline until the database is migrated.

  • Planned
    March 30, 2023 at 3:00 AM
    Planned
    March 30, 2023 at 3:00 AM

    White label domains and branded subdomains may experience intermittent outages between 8:30 PM - 12:00 AM as we migrate our domains database and update our edge routers. You may continue using your account from rackmanage.io, but custom branding may not be applied.

    During this period, changes made to domains and branding from your account settings may not be applied.